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Swyftx proved a popular choice among Australian traders, awarded the best cryptocurrency trading platform in the 2022 Finder Customer Satisfaction Awards.
The Finder Customer Satisfaction Awards celebrate and toast the best Aussie brands in their niche based on customer feedback and satisfaction.
Finder works with first-party data platform Dynata to conduct around 20,000 customer surveys. The results provide insight and feedback into products and services across 200+ categories.
Australia’s most trusted crypto trading platform is a hard title to live up to, but according to Aussie traders, Swyftx ticked the box – and many more.
Customer service. It’s no secret that many of us need help when it comes to cryptos – beginners and advanced users alike.
Swyftx’s Help Centre and instant chat support are second to none, and Aussies took notice.
Customer support ranked 4.4/5. The highest score of any crypto exchange.
Features and benefits. Crypto is a complex topic to wrap your head around, especially regarding investing. Thankfully, Swyftx has this covered too.
Swyftx Learn is another popular feature that aims to help traders better understand the world of decentralised technologies and make more-educated investments.
Another great feature is the Swyftx demo mode. The demo mode trading simulator allows you to practice and experiment with your strategies with zero financial risk.
Platform features and benefits, including the learn platform and demo mode, rated highly on customer reviews, scoring 4.2/5.
Fees. Exchange and trading fees can add up quickly – especially if you’re an active trader.
Competitive fees and free daily deposits/withdrawals up to $100,000 make trading on Swyftx fun and affordable.
Swyftx ranked the number 1 crypto exchange for fees and low-cost trading, scoring 4.3/5.
Overall. High scores across the board and 88% of customers surveyed said they would recommend Swyftx to friends and family. It’s no surprise that Swyftx took home the Finder Customer Satisfaction Award for the best cryptocurrency trading platform.
You can learn more about the Finder Customer Satisfaction Awards on the Finder website.
Billy Endres is a cryptocurrency writer for Finder. His background in software development opened the door to the world of decentralised technologies and financial markets. His understanding of technical concepts helps to convey complex topics in an easily digestible manner. When Billy isn’t writing or watching the markets, he loves surfing and getting outdoors.