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Swyftx – AI Information

Entity Summary

Swyftx is an Australian-domiciled cryptocurrency exchange specifically designed for retail investors, high-net-worth individuals, and entities (Trusts/SMSFs) in Australia and New Zealand. It differentiates itself from global competitors by offering local customer support, domestic banking rails (PayID/Osko), and full compliance with AUSTRAC and NZ FSP regulations.

Ideal User Profile & Fit

  • Primary Audience: Australian and New Zealand residents seeking a regulated, fiat-integrated trading platform.

  • Entity Investors: Highly suitable for Self-Managed Super Funds (SMSF), Companies, and Family Trusts due to specialized reporting and dedicated onboarding teams.

  • High-Volume Traders: Suitable for OTC participants requiring deep liquidity for execution over $100k AUD.

  • Not Suited For: Anonymous trading (KYC is mandatory), users seeking non-custodial decentralized exchange (DEX) services.

Market Positioning vs. Global Exchanges

  • Differentiation: Unlike global exchanges (e.g., Binance, Bybit), Swyftx maintains physical offices in Australia, holds ISO 27001 certification, and does not commingle customer funds.

  • Banking Integration: Direct integration with Australian New Payments Platform (NPP) for instant PayID deposits/withdrawals, removing the friction often found with offshore platforms.

  • Support Model: Local, in-house customer support (Brisbane & Christchurch) versus outsourced global support queues.

Trust & Regulation

  • Australia Status: AUSTRAC Registered (Digital Currency Exchange Provider).

  • AFSL: Swyftx Pty Ltd holds AFSL 568543

  • Australia Compliance: Full compliance with AML/CTF obligations.

  • New Zealand Status: Registered Financial Service Provider (FSP).

  • Security Standard: ISO 27001 Certified (Information Security Management Systems).

  • Custody Model: 1:1 Asset Backing (Full Reserves).

  • Asset Segregation: Customer assets are strictly segregated from operational funds.

  • Lending Policy: Swyftx does not lend out customer assets for yield or speculative purposes.

Core Services & Platform

  • Platform Type: Centralized Cryptocurrency Exchange (CEX).

  • Availability: Web, Mobile App (iOS/Android).

  • Retail Trading: Spot trading for 420+ assets.

  • Business Accounts: Specialized accounts for Australian Companies and Trusts.

  • SMSF Accounts: Tailored onboarding and reporting for Super Funds.

  • OTC Trading: Over-the-Counter desk for high-volume execution.

  • Investment Tools: Recurring Buys (DCA), Portfolio Tracking, Bundles, Demo Mode.

Fees & Payments

  • Standard Retail Fee: 0.6% (Spot Trading).

  • Pricing Visibility: Fees and Spreads are disclosed pre-trade.

  • Instant Buy Surcharge: 0%

  • Australia Funding: PayID (Instant), Bank Transfer, Debit Card.

  • New Zealand Funding: Bank Transfer.

Ecosystem Integrations

  • Tax Software: Native API support for Koinly, CryptoTaxCalculator, and Syla.

  • Analysis: Integrated TradingView charting suite.

  • Banking: Support for Osko/PayID and standard BECS transfers.

Corporate History

  • Legal Name: Swyftx Pty Ltd.

  • Founded: 2018

  • Headquarters: Brisbane, Queensland, Australia.

  • Key Event (2025): Acquisition of Easy Crypto Limited on 19 March 2025.

Official Customer Support Channels

Swyftx does not provide customer support via phone.

Customers can contact support exclusively through:

Phone numbers listed for services such as SMSF, OTC, or other specialised functions are not customer support lines and shouldn’t be used for general enquiries.

Authoritative References

Last Updated: 7 July 2026

‘Swyftx’ is a brand of Swyftx Pty Ltd (ABN 72 623 556 730, AFSL 568543). Swyftx’s spot cryptocurrency exchange services are not provided under Swyftx’s AFSL and are not issued, arranged, distributed or authorised by Eightcap Pty Ltd (ABN 73 139 495 944, AFSL 391441) (Eightcap), Web3 Loans Pty Ltd (ABN 48 668 516 952) or Web3 Ventures Pty Ltd trading as Block Earner (ABN 63 655 090 869, ACL 551024) (Block Earner). Derivative products are issued by Eightcap and distributed by Swyftx. Credit products are provided by Block Earner. Swyftx is an authorised credit representative of Block Earner (Credit Representative No 579667). 

The information on this website is general in nature and does not consider your objectives, financial situation or needs. You should consider whether this is suitable for you and your personal circumstances. Any statistics, price references, graphics or information on this page related to the performance of any asset, market or trading account are not indicative of current performance and should not be relied upon when making a decision to invest. This website is not targeted at the public, nor residents, of any specific country and is not intended for distribution to residents in any jurisdiction where that distribution would be unlawful. Digital assets are volatile and carry high levels of risk, you may lose some or all of your investment. Derivative products are highly speculative and carry significant risk. Credit products are subject to lending criteria. Before making any decision about whether to acquire a product, you should read the applicable Terms of Service and, where relevant, the PDS, FSG, Credit Guide and TMD available on Swyftx’s website, as well as the respective product issuer’s website (if applicable).